Calling 9-1-1 is only for emergencies, not complaining about overripe avocados.
British Columbia's E-Comm, which handles approximately two million 9-1-1 calls each year, has released its annual top 10 unusual calls that are never reasons to call 9-1-1.
Whether looking for a 24/7 pharmacy, dissatisfied with dry cleaning or offended by a neighbourB次元官网网址檚 cologne, general questions, consumer complaints and lifestyle grievances do not belong on 9-1-1, E Comm noted in a release, sent to raise awareness of the importance of keeping 9-1-1 lines for emergencies only.
B次元官网网址淲e understand that some of these situations might feel urgent to the individual in the moment, but 9-1-1 is not the appropriate number to call if your power goes out or you require tech support,B次元官网网址 says E-Comm police call taker Laura, in the release. B次元官网网址淲e must treat every call as an emergency until we know otherwise and each second we spend responding to a call that does not belong on 9-1-1 is time we could be getting help to someone in a life-threatening emergency.B次元官网网址
The Top 10 list of calls that did NOT belong on 9-1-1 in 2024 include:
B次元官网网址 Their neighbour was wearing too much cologne
B次元官网网址 The dry cleaners stained their shirt
B次元官网网址 McDonald's wouldnB次元官网网址檛 open their doors
B次元官网网址 They wanted directions to a 24/7 Shoppers Drug Mart
B次元官网网址 Complaining the power was out
B次元官网网址 Requesting technical support
B次元官网网址 The box of 38 avocados they purchased were rotten
B次元官网网址 They left their phone in an Uber
B次元官网网址 Requesting help removing a wasp nest
B次元官网网址 There was a domesticated-looking bunny in the park
E-Comm is asking everyone to do their part by helping keep 9-1-1 lines free for in-progress crimes or emergencies that require immediate help from police, fire or ambulance only.
B次元官网网址淢ost people do use 9-1-1 responsibly, and we absolutely want the public to call for help when they need it in an emergency,B次元官网网址 said police call taker Kuzivakwashe. B次元官网网址淏y directing your non-urgent calls to the appropriate resources such as your local police non-emergency line, you are helping to ensure our call takers are available for real emergency situations.B次元官网网址
Tips on proper use of 9-1-1 include:
B次元官网网址 9B次元官网网址1B次元官网网址1 is for police, fire or medical emergencies when immediate action is required: someoneB次元官网网址檚 health, safety or property is in jeopardy or a crime is in progress
B次元官网网址 Know your location at all times
B次元官网网址 DonB次元官网网址檛 program 9B次元官网网址1B次元官网网址1 into any phone
B次元官网网址 If you call 9B次元官网网址1B次元官网网址1 accidentally, stay on the line and let them know
B次元官网网址 Lock and store your cellphone carefully to prevent accidental 9-1-1 calls
B次元官网网址 Do not text or tweet 9-1-1