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Victoria program helps businesses shift swiftly in wake of COVID-19

Bring Back Victoria helps businesses open patios, create welcoming, safe spaces for customers
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The Merchant General Store held its grand opening March 12 only to shutter March 18. The business shifted to offer essential groceries and reopened May 1. (Courtesy Sandy Black)

Local businesses credit a City of Victoria program with enabling swift shifts in services to help foster success despite a worldwide pandemic.

Launched June 8, the Build Back Victoria program was created to support businesses during the reopening and recovery phase of the COVID-19 pandemic. It provides several temporary initiatives to allow businesses to create space on sidewalks, streets, parking spaces, and in plazas and parks to expand their footprint to safely conduct commercial activities.

In mid-March the health authority set out closures across the province to combat the spread of the new coronavirus.

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For Sandy Black, that meant a grand opening and sudden closure of the Merchant General Store within a week. After working with Island Health and bringing in some B次元官网网址榚ssentialsB次元官网网址 including milk, butter and eggs the shop reopened May 1.

Similarly Mesa Restaurant in Fernwood closed for a bout a week to adapt to new regulations, that included a shift to takeout and came at a cost to the bottom line.

B次元官网网址淪ales were OK, still down considerably, until restaurants were given the go ahead to reopen with social distancing measures; which in our case didnB次元官网网址檛 really apply to the space very well,B次元官网网址 said owner Neil Davis. Provincial distancing requirements mean only two tables inside and the Build Back Victoria program was crucial to survival. Now with 30 seats in Fernwood square, staff are back and Mesa is open five days a week.

B次元官网网址淚t has given us a chance to plan for what we might be able to do in the fall and winter months. It has been a welcome lifeline for businesses such as ours,B次元官网网址 Davis said.

While they lament the loss of cruise ship traffic, cross-border tourists, downtown office workers and high traffic events, others are stepping up, Black said.

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B次元官网网址淲hat we are seeing are our wonderful locals, Lower Mainland guests and tourists from Alberta, Saskatchewan and others parts of Canada. Many of these folks have never been to Victoria or havenB次元官网网址檛 been downtown for years. This program puts in place an improved experience for those guests that are here and hopefully has created a new driver to help the local businesses generate a little more revenue than they otherwise would have and allow all of us to get through this thing together.B次元官网网址

With fears of a fall return of COVID-19, Davis feels the reactions of society and governing bodies are key.

B次元官网网址淚 donB次元官网网址檛 think we are out of the woods yet and a lot of people in the industry are viewing this as a transitional shift within food service in general. The industry already had flaws and COVID-19 brought them to light. I would hope that we can get really good at tracking outbreaks so that areas could thrive without restrictions, and then shut down completely and short term if an outbreak does occur.B次元官网网址

Black feels the next step is to invest in more permanent hard landscaping, appropriate planters, seating areas and a more programmed approach to entertainment. B次元官网网址淲hen tourism comes back in whatever form it comes back in we also need to ensure that businesses in the downtown core are not missed,B次元官网网址 he said. B次元官网网址淭he ultimate goal would be that through design and programming the entire area will become a vibrant, exciting and busy hub attracting locals to enjoy their downtown and all tourists to experience the B次元官网网址榤ust seeB次元官网网址 old town stroll.B次元官网网址

The Business Hub at the City of Victoria B次元官网网址 the primary contact to receive applications and works alongside the transportation, engineer and parks departments B次元官网网址 received more than 50 applications for the Build Back Victoria program within its first month.


 

Do you have a story tip? Email: c.vanreeuwyk@blackpress.ca.

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22187191_web1_200721-VNE-BoTC-HubProgram-1_1
The Merchant General Store held its grand opening March 12 only to shutter March 18. The business shifted to offer essential groceries and reopened May 1. (Courtesy Sandy Black)


Christine van Reeuwyk

About the Author: Christine van Reeuwyk

Longtime journalist with the Greater Victoria news team.
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