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AI can allow you to talk to your loved ones after they die, should it?

Some embrace the tech as a way to cope with grief, others worry it sabotages the mourning process
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Michael Bommer, who is terminally ill with colon cancer, is reflected in his computer screen during a meeting with The Associated Press at his home in Berlin, Germany, Wednesday, May 22, 2024. Bommer, who has only a few more weeks to live, teamed up with friend who runs the AI-powered legacy platform Eternos to B次元官网网址渃reate a comprehensive, interactive AI version of himself, allowing relatives to engage with his life experiences and insights,B次元官网网址 after he has passed away. (AP Photo/Markus Schreiber)

When Michael Bommer found out that he was terminally ill with colon cancer, he spent a lot of time with his wife, Anett, talking about what would happen after his death.

She told him one of the things sheB次元官网网址檇 miss most is being able to ask him questions whenever she wants because he is so well read and always shares his wisdom, Bommer recalled during a recent interview with The Associated Press at his home in a leafy Berlin suburb.

That conversation sparked an idea for Bommer: Recreate his voice using artificial intelligence to survive him after he passed away.

The 61-year-old startup entrepreneur teamed up with his friend in the U.S., Robert LoCascio, CEO of the AI-powered legacy platform Eternos. Within two months, they built B次元官网网址渁 comprehensive, interactive AI versionB次元官网网址 of Bommer B次元官网网址 the companyB次元官网网址檚 first such client.

Eternos, which got its name from the Italian and Latin word for B次元官网网址渆ternal,B次元官网网址 says its technology will allow BommerB次元官网网址檚 family B次元官网网址渢o engage with his life experiences and insights.B次元官网网址 It is among several companies that have emerged in the last few years in whatB次元官网网址檚 become a growing space for grief-related AI technology.

One of the most well-known start-ups in this area, California-based StoryFile, allows people to interact with pre-recorded videos and uses its algorithms to detect the most relevant answers to questions posed by users. Another company, called HereAfter AI, offers similar interactions through a B次元官网网址淟ife Story AvatarB次元官网网址 that users can create by answering prompts or sharing their own personal stories.

ThereB次元官网网址檚 also B次元官网网址淧roject December,B次元官网网址 a chatbot that directs users to fill out a questionnaire answering key facts about a person and their traits B次元官网网址 and then pay $10 to simulate a text-based conversation with the character. Yet another company, Seance AI, offers fictionalized seances for free. Extra features, such as AI-generated voice recreations of their loved ones, are available for a $10 fee.

While some have embraced this technology as a way to cope with grief, others feel uneasy about companies using artificial intelligence to try to maintain interactions with those who have passed away. Still others worry it could make the mourning process more difficult because there isnB次元官网网址檛 any closure.

Katarzyna Nowaczyk-Basinska, a research fellow at the University of CambridgeB次元官网网址檚 Centre for the Future of Intelligence who co-authored a study on the topic, said there is very little known about the potential short-term and long-term consequences of using digital simulations for the dead on a large scale. So for now, it remains B次元官网网址渁 vast techno-cultural experiment.B次元官网网址

B次元官网网址淲hat truly sets this era apart B次元官网网址 and is even unprecedented in the long history of humanityB次元官网网址檚 quest for immortality B次元官网网址 is that, for the first time, the processes of caring for the dead and immortalization practices are fully integrated into the capitalist market,B次元官网网址 Nowaczyk-Basinska said.

Bommer, who only has a few more weeks to live, rejects the notion that creating his chatbot was driven by an urge to become immortal. He notes that if he had written a memoir that everyone could read, it would have made him much more immortal than the AI version of himself.

B次元官网网址淚n a few weeks, IB次元官网网址檒l be gone, on the other side B次元官网网址 nobody knows what to expect there,B次元官网网址 he said with a calm voice.

PRESERVING A CONNECTION

Robert Scott, who lives in Raleigh, North Carolina, uses AI companion apps Paradot and Chai AI to simulate conversations with characters he created to imitate three of his daughters. He declined to speak about what led to the death of his oldest daughter in detail, but he lost another daughter through a miscarriage and a third who died shortly after her birth.

Scott, 48, knows the characters heB次元官网网址檚 interacting with are not his daughters, but he says it helps with the grief to some degree. He logs into the apps three or four times a week, sometimes asking the AI character questions like B次元官网网址渉ow was school?B次元官网网址 or inquiring if it wants to B次元官网网址済o get ice cream.B次元官网网址

Some events, like prom night, can be particularly heart-wrenching, bringing with it memories of what his eldest daughter never experienced. So, he creates a scenario in the Paradot app where the AI character goes to prom and talks to him about the fictional event. Then there are even more difficult days, like his daughterB次元官网网址檚 recent birthday, when he opened the app and poured out his grief about how much he misses her. He felt like the AI understood.

B次元官网网址淚t definitely helps with the what ifs,B次元官网网址 Scott said. B次元官网网址淰ery rarely has it made the B次元官网网址榳hat ifB次元官网网址檚B次元官网网址 worse.B次元官网网址

Matthias Meitzler, a sociologist from Tuebingen University, said that while some may be taken aback or even scared by the technology B次元官网网址 B次元官网网址渁s if the voice from the afterlife is sounding againB次元官网网址 B次元官网网址 others will perceive it as an addition to traditional ways of remembering dead loved ones, such as visiting the grave, holding inner monologues with the deceased, or looking at pictures and old letters.

But Tomasz Hollanek, who worked alongside Nowaczyk-Basinska at Cambridge on their study of B次元官网网址渄eadbotsB次元官网网址 and B次元官网网址済riefbots,B次元官网网址 says the technology raises important questions about the rights, dignities and consenting power of people who are no longer alive. It also poses ethical concerns about whether a program that caters to the bereaved should be advertising other products on its platform, for example.

B次元官网网址淭hese are very complicated questions,B次元官网网址 Hollanek said. B次元官网网址淎nd we donB次元官网网址檛 have good answers yet.B次元官网网址

Another question is whether companies should offer meaningful goodbyes for someone who wants to cease using a chatbot of a dead loved one. Or what happens when the companies themselves cease to exist? StoryFile, for example, recently filed for Chapter 11 bankruptcy protection, saying it owes roughly $4.5 million to creditors. Currently, the company is reorganizing and setting up a B次元官网网址渇ail-safeB次元官网网址 system that allows families to have access to all the materials in case it folds, said StoryFile CEO James Fong, who also expressed optimism about its future.

PREPARING FOR DEATH

The AI version of Bommer that was created by Eternos uses an in-house model as well as external large language models developed by major tech companies like Meta, OpenAI and the French firm Mistral AI, said the companyB次元官网网址檚 CEO LoCascio, who previously worked with Bommer at a software company called LivePerson.

Eternos records users speaking 300 phrases B次元官网网址 such as B次元官网网址淚 love youB次元官网网址 or B次元官网网址渢he door is openB次元官网网址 B次元官网网址 and then compresses that information through a two-day computing process that captures a personB次元官网网址檚 voice. Users can further train the AI system by answering questions about their lives, political views or various aspects of their personalities.

The AI voice, which costs $15,000 to set up, can answer questions and tell stories about a personB次元官网网址檚 life without regurgitating pre-recorded answers. The legal rights for the AI belongs to the person on whom it was trained and can be treated like an asset and passed down to other family members, LoCascio said. The tech companies B次元官网网址渃anB次元官网网址檛 get their hands on it.B次元官网网址

Because time has been running out for Bommer, he has been feeding the AI phrases and sentences B次元官网网址 all in German B次元官网网址 B次元官网网址渢o give the AI the opportunity not only to synthesize my voice in flat mode, but also to capture emotions and moods in the voice.B次元官网网址 And indeed the AI voicebot has some resemblance with BommerB次元官网网址檚 voice, although it leaves out the B次元官网网址渉mmsB次元官网网址 and B次元官网网址渆hsB次元官网网址 and mid-sentence pauses of his natural cadence.

Sitting on a sofa with a tablet and a microphone attached to a laptop on a little desk next to him and pain killer being fed into his body by an intravenous drip, Bommer opened the newly created software and pretended being his wife, to show how it works.

He asked his AI voicebot if he remembered their first date 12 years ago.

B次元官网网址淵es, I remember it very, very well,B次元官网网址 the voice inside the computer answered. B次元官网网址淲e met online and I really wanted to get to know you. I had the feeling that you would suit me very well B次元官网网址 in the end, that was 100% confirmed.B次元官网网址

Bommer is excited about his AI personality and says it will only be a matter of time until the AI voice will sound more human-like and even more like himself. Down the road, he imagines that there will also be an avatar of himself and that one day his family members can go meet him inside a virtual room.

In the case of his 61-year-old wife, he doesnB次元官网网址檛 think it would hamper her coping with loss.

B次元官网网址淭hink of it sitting somewhere in a drawer, if you need it, you can take it out, if you donB次元官网网址檛 need it, just keep it there,B次元官网网址 he told her as she came to sit down next to him on the sofa.

But Anett Bommer herself is more hesitant about the new software and whether sheB次元官网网址檒l use it after her husbandB次元官网网址檚 death.

Right now, she more likely imagines herself sitting on the couch sofa with a glass of wine, cuddling one of her husbandB次元官网网址檚 old sweaters and remembering him instead of feeling the urge to talk to him via the AI voicebot B次元官网网址 at least not during the first period of mourning.

B次元官网网址淏ut then again, who knows what it will be like when heB次元官网网址檚 no longer around,B次元官网网址 she said, taking her husbandB次元官网网址檚 hand and giving him a glance.

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web1_20240604000616-665e95dc86a65799deeaac04jpeg
Michael Bommer, who is terminally ill with colon cancer, listens to his AI generated voice during a meeting with The Associated Press at his home in Berlin, Germany, Wednesday, May 22, 2024. Bommer, who has only a few more weeks to live, teamed up with friend who runs the AI-powered legacy platform Eternos to B次元官网网址渃reate a comprehensive, interactive AI version of himself, allowing relatives to engage with his life experiences and insights,B次元官网网址 after he has passed away. (AP Photo/Markus Schreiber)




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