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First responders not prepared enough for the mental traumas

Industry leaders call for more pre-incident training
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First responders face some of the worst scenes imaginable, sometimes even helping their colleagues. But industry leaders are calling for more to be done to prepare them for the mental injuries that come with the job. (Black Press file photo)

TheyB次元官网网址檙e first on scene and there when you need them.

But for public service members who dedicate themselves to helping others, sometimes the biggest challenge is taking care of themselves.

ItB次元官网网址檚 a lesson Michael Swainson learned the hard way.

B次元官网网址淎 lot of people suffer in silence B次元官网网址 First responders put everybody else first B次元官网网址 thatB次元官网网址檚 the nature of the beast B次元官网网址 weB次元官网网址檙e really shitty at taking care of ourselves.B次元官网网址

Swainson worked in the Yukon for 25 years as a paramedic, emergency medical services supervisor and dispatch supervisor, firefighter, professional ski patroller, and a disaster trainer and evaluator. As a paramedic alone, he went on roughly 6,000 calls in Whitehorse. For that area it was normal. If he had been working somewhere like Vancouver, he said that number could have easily been double.

B次元官网网址淔or first responders itB次元官网网址檚 a conveyor belt of trauma, eventually you run out of coping strategies,B次元官网网址 Swainson said.

And there is no magic number of calls a first responder can take before the damage is done. In Canada 145 first responders died by suicide from 2015 to 2017, according to Tema Conter Memorial Trust, an organization dedicated to helping emergency, public safety and military members.

Vince Savoia, Tema executive director, said even though the organization does its best to track deaths some are missed. To date, they are aware of four first responders committing suicide this year.

B次元官网网址淭he one thing weB次元官网网址檙e not prepared for is how this job will effect you,B次元官网网址 Savoia said, emphasizing a need for more pre-incident training. B次元官网网址淧TSD strikes when you least expect it.B次元官网网址

ItB次元官网网址檚 not just post-traumatic stress disorder first responders have to worry about. Savoia noted compassion fatigue and vicarious trauma are more prevalent in the industry but not talked about as much.

B次元官网网址淲hen the first responder has given so much to others they just donB次元官网网址檛 have any more to give,B次元官网网址 Savoia explained, adding theyB次元官网网址檒l do whatever they can to take some of the pain away from victims, often internalizing it.

A study, published in The Canadian Journal of Psychiatry in August 2017, found that nearly 45 per cent of the more than 5,800 first responders surveyed reported symptoms consistent with at least one mental health disorder.

Working to protect and repair

In January 2009, Swainson was officially diagnosed with PTSD, although he had probably been struggling with it for at least a decade. At the time he thought that now that he knew what it was he could treat it and move forward. But itB次元官网网址檚 not as simple as taking a pill for a headache. Swainson has had three more flare-ups, with the latest last year.

Michael Swainson worked as a first responder for 25 years and now teaches other about PTSD. (Photo by Norm Hamilton)

Now, he works to arm other first responders with the B次元官网网址榩sychological body armourB次元官网网址 they need to survive. He owns and operates Rescue 1 and specializes in post traumatic stress education and prevention.

B次元官网网址淲hat I teach is not so much how to respond mentally after a bad call but how to prepare for a bad call B次元官网网址 and it will happen. ItB次元官网网址檚 not a matter of if but when and how many,B次元官网网址 he explained.

Despite extensive protocols mandated by governments on everything from how to correctly sit in a fire truck to filling out paperwork, whatB次元官网网址檚 missing is training to prepare for the mental traumas of the job. ItB次元官网网址檚 up to local departments to find and pay for programs or classes such as SwainsonB次元官网网址檚 B次元官网网址 which are few and far between.

Regardless of the size of community theyB次元官网网址檙e working in, first responders will be involved in a number of critical incidents during their careers: duty deaths, colleague suicides, work-related injuries, even multi-casualty terrorism incidents or disasters. Events with a high degree of threat, or involving children or a victim is known to responders, or any significantly powerful event can have an effect.

After one of these incidents, Swainson noted first responders will suffer fromtraumatic stress symptoms including re-living the event, avoiding reminders, difficulty sleeping, withdrawal, extreme emotional or physical reactions, losing interest, being on guard, anger or irritability, or emotional numbness.

B次元官网网址淚tB次元官网网址檚 entirely normal to have some or all of those symptoms for three to seven days,B次元官网网址 he explained. However, when those symptoms persist for more than a month, it shifts to PTSD.

His third time B次元官网网址済oing down the PTSD drain,B次元官网网址 as Swainson puts it, was the worst. It was while he was working as a dispatcher, a tough job because you live every call you take, he noted. B次元官网网址淭hat was basically the nail in the coffin B次元官网网址 It ended my career as a first responder.B次元官网网址

As everyone reacts differently to a call, it is almost impossible to predict if and when an individual will develop PTSD, Savoia noted.

B次元官网网址淲e encourage first responders to find a mental health professional they can work with and go see them twice a year.B次元官网网址

Local departments have a number of critical incident protocols in place to help protect members after a bad call, which can include internal education and awareness programs, peer counseling, debriefings and a referral network. But again the onus is on the department and often the individuals within the organization to make sure they and their colleagues are getting the help they need.

Swainson referenced a portion of the speech Abbotsford Police Chief Bob Rich made during a service honouring Const. John Davidson, an officer that died last fall after being shot in the line of duty.

Rich told the roughly 8,000 first responders in attendance, including bus loads from Greater Victoria, to take the time they needed to heal, whether that was making a claim, taking some sick days or leaning on family for support.

B次元官网网址淭he time for B次元官网网址榮ucking it upB次元官网网址 is over,B次元官网网址 Swainson echoed. B次元官网网址淭hatB次元官网网址檚 the change in mentality B次元官网网址 it used to be B次元官网网址榟ave a couple of drinks and get over it.B次元官网网址橞次元官网网址

Help is coming

In 2012 Alberta became the first province to recognize PTSD as a presumptive workplace injury B次元官网网址 removing the burden of proof from first responders. Other provinces with similar legislation include Manitoba, New Brunswick, Nova Scotia, Ontario, Saskatchewan and the Yukon

Earlier this month, B.C. announced amendments to the Workers Compensation Act. If passed, they will add mental injuries to a list of presumptive conditions for some public service personnel. However, Cameron Eby, provincial president of Ambulance Paramedics of B.C. (CUPE 873), noted emergency service dispatchers were not among those included in that legislation.

Until it is passed, and all are included, first responders will have to continue to prove their injuries are caused by their occupation.

B次元官网网址淭he work paramedics and other first responders do, theyB次元官网网址檙e exposed to pretty much the worst situations imaginable B次元官网网址 For too long weB次元官网网址檝e had people ending their careers and even their lives because of the burdens of work,B次元官网网址 Eby said,

He noted the new legislation will remove some barriers and help decrease the stigma surrounding mental health injuries.

B次元官网网址淚tB次元官网网址檚 becoming OK to put your hand up and say youB次元官网网址檙e affected and you need help. The tide is starting to change on that.B次元官网网址

For Swainson, it took 13 months to have his claim approved in the Yukon after a judicator agreed his PTSD was caused by his career. B次元官网网址淚 shouldnB次元官网网址檛 have been treated that way,B次元官网网址 he said.

But he too is starting to see a shift. B次元官网网址淢y caseworker now is unbelievable B次元官网网址 She phones me just to see how IB次元官网网址檓 doing.B次元官网网址

Swainson, who now lives in Kelowna, was stopped by a police officer one evening. While chatting, Swainson explained he taught first responders about PTSD and asked the officer what he knew about the injury.

B次元官网网址淗e said to me: B次元官网网址榳e all have it.B次元官网网址橞次元官网网址


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editor@goldstreamgazette.com



Katherine Engqvist

About the Author: Katherine Engqvist

I took on the role of Bureau Chief when we created the Greater Victoria editorial hub in 2018.
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