Your company might religiously track sales trends, customer satisfaction or even how much time you spend on social media, but do they really care about your happiness?

Maybe they should. Increasing numbers of organizations are going beyond half-hearted yearly employee happiness surveys to check on staff morale, every day. And it would appear to have benefits for both sides of the office divide. As the old saying goes, B次元官网网址淲hat is measured, gets managed.B次元官网网址� Managers can see the impact of a whole litany of business decisions, from a sudden rush sales order, to implementing a new system, to a popular employee leaving. And for workers, they can anonymously and directly inform management of their satisfaction, and how motivated they are at work.

Quebec City tracks their employees morale weekly; thisB次元官网网址檇 be great for . Takes 15 minutes tops.

B次元官网网址� Zac de Vries - Saanich Councillor (@zac4saanich)

In a 2017 Gallup B次元官网网址淪tate of the Global WorkplaceB次元官网网址� poll, 85 per cent of respondents said they were B次元官网网址渘ot engaged or actively disengaged at work.B次元官网网址� Of this figure, 67 per cent were found to be B次元官网网址渘ot engaged,B次元官网网址� meaning they B次元官网网址渕ake up the majority of the workforce B次元官网网址� they are not your worst performers, but they are indifferent to your organization. They give you their time, but not their best effort nor their best ideas.B次元官网网址�

The Employee Engagement Key Performance Indicator is a tool to measure employeesB次元官网网址� engagement and analyze how well a business is meeting its goals. When used to track morale, it can provide Human Resources departments with hard data on which bosses can base business decisions and assess impacts on staff. The implication is outcomes could be increased productivity and reduced staff turnover, as well as a handy tool to see if employee happiness boosting initiatives have been successful.

How was your day? installed in Austria

B次元官网网址� Eric-Jan Kaak 馃嚜馃嚭 (@claptonline)

A number of developers have brought different types of system to market, such as Happy Team Check and Company Mood. Swedish company Celpax describe the issue they are trying to address on their website.

B次元官网网址淧eople simply felt they lacked up-to-date insights into their workforce, their people, that traditional feedback systems and employee surveys had them acting on problems too late. Most companies would say employees are their B次元官网网址榞reatest assetsB次元官网网址�, but few said they find these assets easy to measure.B次元官网网址�

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In their case, how it works is an electronic Celpax unit is fixed somewhere discrete near an exit, with the simple question B次元官网网址淗ow was your day?B次元官网网址� on the screen. As an employee finishes their shift, they note their satisfaction with one push on the touchscreen. That data is then compiled electronically and the anonymous results are sent to management. Many publish the results on bulletin boards or give workers access to the appB次元官网网址檚 dashboard.

Some larger corporate companies have developed their own in-house online versions, but the aim is the same B次元官网网址� to track and gain insight into employee morale.

Does your workplace have a similar system or would it benefit from one?

nick.murray@peninsulanewsreview.com
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