The scam is a common one: a phone call claiming to be the Canada Revenue Agency demanding an immediate payment.
If you think it might really be the government calling you about your taxes, you should verify it is before you do anything, experts say.
Cherolle Prince, a financial crimes expert at KPMG, says you want to trust, but verify you really are dealing with the CRA before you give out any information.
BԪַAsk the right questions to yourself, does this call make sense,BԪַ she said. BԪַWhy does the CRA need that information? Have I provided that to them already? What would they be doing with that information and why do they need it now?BԪַ
Prince says a red flag may be if the caller is asking for information over the phone that CRA should already have if they are calling you.
BԪַYes the CRA may ask you questions, but they arenBԪַt going to call you and ask for personal information. If you call them, they may ask for personal information as a way to identify you, it is part of their authentication protocol, but they would not call you for that information,BԪַ she said.
CRA spokesman Paul Murphy says if youBԪַre unsure it really is the tax agency calling that you should to ask the caller for their name, which CRA office they are calling from and their phone number.
Then, Murphy says, hang up and contact CRA using the general inquiry number on the agencyBԪַs website before you provide any information and ask them to verify that the call was legitimate.
BԪַThe call display option isnBԪַt always the best because these scammers will use technology to spoof that they are calling from Canada, that they are calling from Ottawa or what have you,BԪַ he said.
Murphy says CRA will never demand immediate payment in Bitcoin or gift cards.
Another red flag, Murphy says, is if the caller tells you not to talk to anyone such as a family member or your accountant about the matter.
BԪַThatBԪַs not something a CRA employee would ever demand of you. You have a right to have representation, you have the right to talk to somebody about your personal tax dealings before you deal with the CRA,BԪַ he said.
Just because CRA is calling it doesnBԪַt mean youBԪַre facing an audit. In most cases, the agency says, it is a routine check.
Depending on the circumstances, if you filed your tax return electronically, the agency may be seeking things like RRSP or charitable contribution receipts that would have been filed if you had filed a paper tax return.
Carmela Pallotto, a tax partner at KPMG, says an initial phone call from CRA is very rare.
BԪַIt is not unheard of, but normally they would correspond by mail and not by email either,BԪַ she said.
BԪַThey do not email unless youBԪַve already entered into some sort of dialogue with them and youBԪַve asked them to email you something and even then they are extremely hesitant to email you anything, thatBԪַs just not the way they operate.BԪַ
Pallotto said if the caller is demanding immediate payment, thatBԪַs just not how CRA works.
BԪַItBԪַs never immediate. They usually give you a period of time to respond to a request because they understand you might not have everything readily available,BԪַ she said.
BԪַYou shouldnBԪַt be afraid to have to call CRA back.BԪַ
BԪַCraig Wong, The Canadian Press