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Raid on call centre in India puts brakes on CRA tax scam

Experts are wondering if the scheme is permanently stopped, or if it will resume again when the heat dies down.
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The CRA tax scam appears to have stopped - at least for now.

A raid on a call centre near Mumbai, India appears to have put a 丑补濒迟B次元官网网址攁迟 least 迟别尘辫辞谤补谤颈濒测B次元官网网址攖辞 the Canada Revenue Agency (CRA) scam that has bilked hundreds of Canadians out of millions of dollars.

On October 5 police in India arrested 70 people at the call centre, and brought more people in for questioning, in connection with complaints about a similar scam in the United States where people were phoned and told they owed money to the Internal Revenue Service (IRS), the American equivalent of the CRA.

B次元官网网址淏辞迟丑 scams were pretty much 颈诲别苍迟颈肠补濒,B次元官网网址 says Evan Kelly, senior communications adviser for the Better Business Bureau (BBB) serving Mainland BC. Callers were informed of tax money supposedly owed, and threatened with arrest, fines, or deportation unless they paid the outstanding amount, usually by a prepaid Visa card or wire transfer.

A variation of the scam informed people that they were owed a refund, with the caller asking for personal information which could later be used for identity theft.

B次元官网网址泪 thought it was great for the 滨搁厂,B次元官网网址 says Kelly, of hearing about the raid in India. B次元官网网址淎苍诲 I wondered if it would have an impact on the CRA 蝉肠补尘.B次元官网网址

Numbers from the Canadian Anti-Fraud Centre show that it did. During the week of October 3 to 9, the centre received 358 complaints about the scam. In the week following the bust in India, the number of complaints dropped to 25.

B次元官网网址淥苍 first inspection it looks like having a dramatic impact, but I 诲辞苍B次元官网网址檛 know if this will lead to a long term decrease in the 肠补濒濒蝉,B次元官网网址 says Kelly. B次元官网网址凄辞别蝉 one call centre affect everybody here, or have other call centres decided to lie low for a while? 滨迟B次元官网网址檚 difficult to say how widespread it 颈蝉.B次元官网网址

The CRA scam took the top spot in last 测别补谤B次元官网网址檚 BBB National Top 10 Scams list, and Kelly says they will be tracking the number of complaints about it over the next couple of months.

The BBB reminds people that the CRA does not send out robocalls, does not demand wire transfers or prepaid credit cards, and will never ask for personal information over the phone or online.

Although many people were suspicious enough not to fall for the scam, the calls were persistent and often threatening. Kelly urges anyone who gets such a call, or who has been scammed, to record their experience at the 叠叠叠B次元官网网址檚 Scam Tracker site (bbb.org/scamtracker). B次元官网网址渊辞耻 诲辞苍B次元官网网址檛 have to have lost money; just record your 别虫辫别谤颈别苍肠别.B次元官网网址

It is estimated that only five per cent of those who have been scammed report the matter, either to the BBB, the Canadian Anti-Fraud Centre, or the police, often because the victim is too embarrassed to say anything. B次元官网网址泪tB次元官网网址檚 one of our biggest 辫谤辞产濒别尘蝉,B次元官网网址 says Kelly.

B次元官网网址淭丑别谤别B次元官网网址檚 nothing to be ashamed of. The best and brightest of us get scammed. But the more aware people are of the scams around them, the less likely they are to fall for 迟丑别尘.B次元官网网址

 



Barbara Roden

About the Author: Barbara Roden

I joined Black Press in 2012 working the Circulation desk of the Ashcroft-Cache Creek Journal and edited the paper during the summers until February 2016.
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