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Victoria mom stranded in Calgary with toddler and no luggage finds Christmas miracle

Despite all the difficulties and numerous obstacles Heidi-Louise Chadwick made it home for Christmas
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Heidi-Louise Chadwick and her two-year-old son waited in the Calgary airport for hours before their flight was cancelled, prompting her husband to drive 14 hours to save them. (Courtesy of Heidi-Louise Chadwick)

Within the chaos caused by the storms that ravaged most of the country last week, one Victoria woman eked out a Christmas miracle.

Heidi-Louise Chadwick was just one of hundreds of people left with no way home for the holidays, after snowfall and storms impacted travel Dec. 21.

The mother, who was travelling alone with their two-year-old son, found herself stranded in Calgary without luggage, after WestJet delayed her flight for hours, eventually cancelling it all together.

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Chadwick was just one of WestJetB次元官网网址檚 customers who were shafted by the airline, which was unable to provide her with adequate assistance. As a result, her husband drove the 14 hours to Calgary from Victoria to rescue his wife and son, who were in a hotel with only a carry-on.

On their trek back home, the family saw a truck off to the side of the road and what looked like a collision Chadwick said, only heightening the apocalyptic vibe of the saga.

They made the seven oB次元官网网址檆lock ferry to Victoria and three days after ChadwickB次元官网网址檚 nightmare began, she made it home, just in time for Christmas Eve.

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But with calls flooding the airline and customer service lacking, following up with WestJet was unsuccessful.

B次元官网网址淚 had one phone call from WestJet on Boxing Day but it left me on hold for 20 minutes and then it ended the call,B次元官网网址 Chadwick said. B次元官网网址淚f IB次元官网网址檇 have waited for them, weB次元官网网址檇 likely still be in Calgary.B次元官网网址

As for her luggage, it miraculously made it to Victoria.

B次元官网网址淲e drove to the airport on Boxing Day to see if my suitcase was there and miraculously it was,B次元官网网址 Chadwick said. B次元官网网址淎 Christmas miracle!B次元官网网址



hollie.ferguson@vicnews.com

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Hollie Ferguson

About the Author: Hollie Ferguson

Hollie moved to Victoria from Virginia in September 2022 with her partner Zachary and their two pups, Theodore and Bibi.
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