SidneyB次元官网网址檚 Victoria Airport Travelodge relies on its staff to help put its best foot forward with its customers and this year, their hard work has paid off B次元官网网址 the local hotel is among the very best in North America.
They were recently awarded with a Best of Travelodge honour, given out by their parent company each year, based on twice-yearly inspections and, to a great extent, what people say about the hotel in online reviews. General Manager of the Victoria Airport Travelodge, Nick Coates, says he regularly checks peopleB次元官网网址檚 reviews and for the most part, where they shine is in customer service.
B次元官网网址淭hey make the difference,B次元官网网址 he said. B次元官网网址淚n our online reviews, the staff here earn the most positive comments.B次元官网网址
Coates said it helps that the hotel has a lot of long-time employees, ranging from 10 years, up to more than three decades. That experience, wisdom and continuity of service contributes to how others see them.
B次元官网网址淚tB次元官网网址檚 great to be recognized in this way. And it all comes down to the people who actually do the work here every day. TheyB次元官网网址檙e the ones who make the biggest difference.B次元官网网址
On top of customer reviews, Coates said the company inspects each property in the Travelodge family for cleanliness and more B次元官网网址 as well as one of the industry mainstays: how good their WiFi service is. Coates said good WiFi is something that almost every traveler demands of a hotel these days.
All told, Victoria Airport Travelodge is one of 38 properties to earn the honour this year B次元官网网址 out of around 500 in North America. Coates added that certainly a good thing for the Sidney business, as it can only help when people look around to make a decision on where to stay while theyB次元官网网址檙e on the Saanich Peninsula.