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BԪַRepeat test failsBԪַ clogging up the system, says ICBC

Increased driver education key to shorter wait times, safer roads
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The chances a new driver will be involved in motor vehicle incident in their life is almost a given.

Motor vehicle crashes are so common, the word BԪַaccidentBԪַ has faded from the vernacular. With 330,000 crashes in B.C. each year, ranging from fatal to fender bender and with an annual average of 57,000 casualties of some sort, itBԪַs simply accepted that drivers will be involved in an incident, itBԪַs no longer an accident.

Given these stats, itBԪַs surprising ICBC had to make a policy change in 2018 to increase the wait time between attempts for drivers who repeatedly fail their road exam.

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BԪַWe hope this will help to free up appointments for customers who are more likely to pass on their first or second attempt,BԪַ ICBC spokesperson Joanna Linsangan said. BԪַPlease get plenty of practice before you come in for your road test BԪַ it isnBԪַt a practice run, this is the final exam.BԪַ

In light of last weekBԪַs reveal - that ICBC road tests in Victoria have increased to an average wait of 55 days in September of 2018 compared to 49 days in the same month last year - ICBC blames the delays on drivers coming BԪַunprepared to the tests, booking more road tests than necessary,BԪַ and BԪַthereby clogging up the system.BԪַ

That included the staggering number of 50,000 tests a year for drivers who to take at least four road tests before they pass, Linsangan said.

Part of ICBCBԪַs response is to hire 10 new road test examiners for B.C. Two of those are coming to VictoriaBԪַs test branch at McKenzie and Borden.

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However, the operator of a driving education business in Greater Victoria says she foresaw the increase in wait times for driver license examinations years ago. Kate Wells of DriveWise BC in Victoria said she anticipated the road test waits to increase back when ICBC introduced the new 90-minute enhanced road assessments for seniors in early 2017.

Driver education is the key to truly decreasing wait times for final road tests and it will also enhance safety on the roads, she said.

BԪַI believe [the ERA] is contributing to the backlog,BԪַ Wells said. BԪַThough this is a positive change that IBԪַm in favour of, ICBC has not hired enough new staff to deal with the increased need for testing.BԪַ

She says ICBC needs to do more to BԪַincentivizeBԪַ driver education prior to getting a licence.

BԪַWe know trained drivers have a higher pass rate the first time they attempt the test (as per ICBC stats), so why not add some incentives for them,BԪַ Wells said. BԪַCurrently only 6 to 8 per cent take the ICBC approved driving courses, the lowest number in Canada.BԪַ

Other provinces do have insurance discounts to encourage new drivers to take training.

BԪַWe also plan to work more closely with the driver training industry to help ensure that we are putting safe, qualified drivers on the road,BԪַ Linsangan said.

Booking a test?

Drivers seeking their road test can book 100 days in advance using ICBCBԪַs online system (which helps ICBC ensure sufficient resources are in place to meet demand).

There are also stand-by appointments available at most offices.

I applaud ICBCBԪַs initiatives to improve their online education component and ensure driving schools are meeting ICBCBԪַs standards. I look forward to working with them to ensure qualified drivers are being licensed in a timely manner.

reporter@saanichnews.com


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