WestJet has denied compensation to a devout Taylor Swift fan whose cancelled flight triggered a 10-hour drive through the night from Prince George to make the singerB次元官网网址檚 shows in Vancouver last month.

Carol Hansson says she and other Swifties on the flight incurred hundreds of dollars in costs after the cancellation less than 24 hours before Swift took the stage for the first of three concerts at BC Place.

She says the Calgary-based airline told her the cancellation was due to B次元官网网址渦nplanned aircraft maintenanceB次元官网网址� and was required for safety purposes.

WestJet confirms that in a written response and says Hansson is therefore not eligible for compensation under CanadaB次元官网网址檚 Air Passenger Protection Regulations.

The regulations say that in situations B次元官网网址渨ithin airline control but required for safety purposes,B次元官网网址� airlines have obligations for a passengerB次元官网网址檚 treatment and completion of their itinerary B次元官网网址� but not compensation.

Hansson says WestJet delayed the evening flight from Prince George for about five hours, before cancelling the Dec. 5 service.

Airlines are also obliged under the regulations to offer alternate travel in the same class of service for disruptions beyond three hours, but Hansson says she was offered a Dec. 8 flight that would have meant missing all three of SwiftB次元官网网址檚 shows.

Instead, she joined a group of other passengers to rent a car for the 750-kilometre drive, setting off at midnight and eventually making it to Vancouver on Dec. 6 ahead of the first show that night.

Hansson attended all three concerts at BC Place.

She said the cost for her unused accommodation for Dec. 5 was $900, and the rental car cost was $770.

While she was able to split the costs of both, Hansson said she sought $400 in compensation from WestJet.

B次元官网网址淚tB次元官网网址檚 ridiculous for a company to not even try and work with you with some sort of compensation,B次元官网网址� she said.

In its written statement, WestJet said it offered to re-accommodate Hansson on another flight to Vancouver but it didnB次元官网网址檛 work with the schedule for the concerts.

B次元官网网址淎t the guestB次元官网网址檚 request, a refund was processed for the outbound flight along with a baggage fee,B次元官网网址� WestJetB次元官网网址檚 statement said.

Hansson said that accepting the Dec. 8 flight that would have meant missing the final shows of SwiftB次元官网网址檚 Eras Tour was B次元官网网址渄efinitely not an option.B次元官网网址�

She said she B次元官网网址渨ould have been furiousB次元官网网址� if the cancellation had meant missing any of the shows. Other passengers in Swift-themed outfits were also at the gate, she said.

B次元官网网址淚tB次元官网网址檚 a service that you pay for, that they should try and do everything they can to continue to provide that service,B次元官网网址� she said.

B次元官网网址淎nd rather than even offering to have a flight earlier in the morning or add a flight during the day so that we could all make it there in time for our concert, itB次元官网网址檚 like they just didnB次元官网网址檛 care.B次元官网网址�