One year ago today, bc211 arrived on Vancouver Island. Funded by United Way, bc211 is a free, confidential way to access community, social, non-clinical health and government services 24 hours a day, 7 days a week by calling or texting 211 or by searching online at bc211.ca.

B次元官网网址淯nited Way Greater Victoria is really proud that today is the one year anniversary of bc211 coming to the Island,B次元官网网址� said Jennifer Young, United Way Greater Victoria communications director. B次元官网网址淥ur donors made this possible.B次元官网网址�

United Way met up with the Oak Bay Police and Oak Bay Fire Departments this morning to mark the occasion and to help help raise awareness of the service by putting window decals on police cars and some fire vehicles.

bc211 is a convenient resource for first responders and the people they serve to access non-emergency help on a wide range of topics from employment and financial support, to mental health and addiction services to supports for seniors.

B次元官网网址淲e are just so happy and pleased to support the 211 initiative by United Way. So many times we are called to situations where people are in crisis or people are in need B次元官网网址� this could be any time of the day or night,B次元官网网址� said Police Chief Andy Brinton. B次元官网网址淭here may not be an immediate need to transport somebody to the hospital but there is clearly a need. Having a resource like 211B次元官网网址�just gives us a sense that we arenB次元官网网址檛 leaving these people alone.B次元官网网址�

In the last year, there have been 12,237 web searches of bc211.ca and 1,757 phone calls made to bc211. The top reasons for connecting with bc211 are housing and homelessness, mental health, health, income and financial assistance, and substance use.

B次元官网网址淥ur position is very firm on our operational procedures with regards to not leaving someone alone in a time of need so this gives us that phone call that gets us direct access 24/7 to some kind of service whatever that service might be to help support the residents,B次元官网网址� said Fire Chief Dave Cockle.

bc211 operators can be reached 24/7 by simply dialing 2-1-1 from any phone on Vancouver Island, the Gulf Islands, and the Lower Mainland (Metro Vancouver, Fraser Valley, Squamish-Lillooet, and Sunshine Coast Regional Districts). Service is available in over 160 languages.

The online resource directory at www.bc211.ca contains over 13,000 records that document and describe a wide range of government, community, and social service programs across BC. The results are displayed on a map with agency/program details below so you can find the place nearest you.

For more information of the services got to .