A trip to the supermarket that ended in injury for Emma MacPhail prompted her to ensure it doesnB次元官网网址檛 happen again, to her or any other motorized scooter users. And it turns out her efforts to make positive change are being acted upon.
The 90-year-old resident of the Alexander Mackie Lodge in Langford was riding to Walmart along Phipps Road on July 25. When she attempted to turn right off Phipps and head up toward the store, she and her scooter toppled over at the corner, which has a steep incline and a narrow path she said make it very challenging to navigate safely.
B次元官网网址淚 fell onto the road. ItB次元官网网址檚 a dangerous place to fall, because the sidewalk is narrow (and) if you fall as I did into the road, it is quite dangerous,B次元官网网址� she said.
B次元官网网址淚f a car came along it could run you over.B次元官网网址�
Fortunately for her, a quick-thinking friend riding behind her drove her scooter onto the road to block traffic, but MacPhail, a retired social worker, said the damage was done.
B次元官网网址淚 skinned my arm, (it) was bleeding and sore and all my side was hurt. It took seven weeks before it cured. I had a lot of injuries with muscles and it was hard to breathe,B次元官网网址� she said. B次元官网网址淚t hurt to take a deep breath and it hurt to lie down.B次元官网网址�
MacPhail wrote the City of Langford and the manager of Walmart, hoping to prevent others from suffering the same fate.
She discovered that Langford doesnB次元官网网址檛 have authority in this matter.
B次元官网网址淚 have been able to confirm with our engineering department that they are aware of this situation and have been out to the site to assess it,B次元官网网址� Langford deputy director of planning, Leah Strohmann, wrote in an email to MacPhail.
She continued, B次元官网网址淗owever, as the sidewalk in question is located on private property (owned by Walmart Canada Corp) and not within a City-owned boulevard, we are unable to enter the property to complete any improvements, and we do not have any bylaw mechanism to compel Walmart to pursue this themselves.B次元官网网址�
Alex Roberton, director of corporate affairs for Walmart Canada, said that MacPhailB次元官网网址檚 letter, once received, was forwarded immediately to their head office in Toronto, where the architect and construction teams began investigating the dangerous corner.
B次元官网网址淲eB次元官网网址檙e taking this very seriously and giving it a full review, and looking into solutions for our customer,B次元官网网址� he said. B次元官网网址淚t has to be safe, and it has to work, so weB次元官网网址檒l take our time to make sure weB次元官网网址檝e got it right.B次元官网网址�
Wayne Fleet of City Wide Scooter and Wheelchairs said he has tried to contact the retailer in the past regarding the same issue.
B次元官网网址淚 have seen lots of people tip over there,B次元官网网址� he said. B次元官网网址淚t is too much on the slope. Even if I was driving a scooter, I wouldnB次元官网网址檛 drive across that area, itB次元官网网址檚 too dangerous.B次元官网网址�
MacPhail suggested widening the walkway by cutting into the landscaping or paving the pathway a short distance up the road to create a different path to the store.
SheB次元官网网址檚 open to any other suggestions to make the sidewalk safer for the many people who rely on scooters such as herself.
B次元官网网址淚 feel I was fortunate not to be more badly injured and run over. I was concerned it might happen to someone else and they (might) not be so fortunate.B次元官网网址�
alim@goldstreamgazette.com
