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Greater Victoria businesses lose thousands of dollars in credit card scams

Affected businesses want to spread the word to make sure it doesnB次元官网网址檛 happen to anyone else
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A local businessman is warning other store owners of the latest scam involving stolen credit cards. (File Photo)

A recent credit card scam in Greater Victoria is costing local businesses money.

Robert Barron, owner of Re-Buy-Cycle Shop in Langford, is out thousands of dollars. The bike shop spends much of its time doing volunteer work, including a free bike exchange program for kids and also donates bikes to community members at Westmont School and for Syrian refugees.

B次元官网网址淭rying to run a business off of 30 to 40 per cent of your time is a challenge, and now this happens,B次元官网网址 Barron said. B次元官网网址淭his really could put me out of business - itB次元官网网址檚 devastating.B次元官网网址

Re-Buy-Cycle has had eight chargebacks for over $5,000 from prepaid credit cards used to purchase bikes. It came through the point of sale (POS) device as a B次元官网网址渇orced saleB次元官网网址.

Barron said four different prepaid cards were used. One card was used three times and had three different signatures attached to it. They even asked one customer, who had been in twice to purchase high-end bikes, for his identification, which he provided and it checked out. Barron said even his bank said the transactions and signatures look official.

Barron has made calls to other bike shops and local businesses to make them aware of the situation, noting B次元官网网址渋tB次元官网网址檚 on my mind everywhere I go, IB次元官网网址檓 losing sleep over it,B次元官网网址 he said.

He is working on resolving the issue but his POS provider, First Data, only allows disputes five days after the chargeback occurs. Black Press Media has reached out to the company and are awaiting a response.

READ ALSO: Credit card scam active on West Shore

Jason McLean, owner of Delhi, a restaurant on Government Street, was scammed by a man who purchased two soft drinks and then told McLean that he had overcharged him. The drinks were $5.25, but the B次元官网网址渇orced saleB次元官网网址 receipt said he was charged $52.25.

The B次元官网网址渇orced saleB次元官网网址 on the receipt is common in his business as he has a lot of American customers through his restaurant and their foreign credit card transactions go through as forced sales. McLean said the restaurant has never refunded customers before, so he thought it was strange, but refunded it anyway.

Further to refunding the money, there was a chargeback on McLeanB次元官网网址檚 statement from First Data.

He called the company to dispute the chargeback, but they said he was told the onus is on the store to get a signature from the customer. The store is run by McLean and his wife, so he doesnB次元官网网址檛 have time to hover over people while they pay for their food as heB次元官网网址檚 getting orders ready.

McLean called and left a message with West Shore RCMP on Sunday to report the incident but has yet to receive a response.

Black Press Media contacted West Shore RCMP for comment but have not received a response.

B次元官网网址淚tB次元官网网址檚 our first scam in over three years, itB次元官网网址檚 definitely a learning experience for us,B次元官网网址 McLean said. B次元官网网址淲eB次元官网网址檝e told other businesses out here how they do it.B次元官网网址

He said the incident changes the way the store handles their payment processes. Delhi no longer accepts prepaid cards and they have put a lock on the refund button on their POS.

READ ALSO: Saanich Police warn of increasing number of scams

Cory Kowalchuck, owner of WestShore Gold and Silver, a jewelry store in Langford, was nearly scammed by what he described as a man in his 30s and a woman in her early 20s.

He noticed the behaviour of the duo in the store was strange.

B次元官网网址淗e had a hat pulled down fairly low while he was looking at the jewelry, they were kind of jumpy and made some contradictory statements,B次元官网网址 Kowlachuck said.

The man picked out a bracelet and went to pay for it, telling the girl that if his card went through he would buy something for her. The card he used to pay for it was a MyVanilla Plus prepaid swipe card and when the man swiped his credit card the transaction went through as a B次元官网网址渇orced saleB次元官网网址. The man told his girlfriend it was working so they began picking out other items quickly without trying anything on - all amounting to a few thousand dollars.

He realized the two were up to something and asked for the manB次元官网网址檚 card and the bracelet back while he called Elavon, his POS provider. He was told that the transaction was likely fraudulent and that he would probably get a chargeback, plus a fine. Kowalchuck reversed the transaction right away.

READ ALSO: Be careful buying school supplies online

The two left the store empty-handed but the man returned less than an hour later in different clothes and said he really wanted the bracelet, to which Kowalchuck confronted him that he was aware of the manB次元官网网址檚 scam.

Kowalchck explained that the B次元官网网址渇orced saleB次元官网网址 does have a purpose in his business, if the power goes out or wifi connection is cut he can still push a sale through.

After it happened Kowalchuck called local jewelry stores to give them a heads up and he shared photos from his security cameras on social media.

In all cases, itB次元官网网址檚 still a mystery as to how the scammers forced the card through, if they use a code that goes into machine, bypassing the authority from the credit card company or if they called their credit card company later to dispute the charges.


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lindsey.horsting@goldstreamgazette.com





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