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Grand piano scam targets Langley Hospice Society

Staff narrowly avoided the scam, which has hit other locations
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A fake piano donation almost scammed the Langley Hospice Society, said executive director Shannon Todd Booth. (Matthew Claxton/Langley Advance Times)

The Langley Hospice Society dodged a scam recently, but it still left them out $500 and without a piano at their residence.

B次元官网网址淚t was a bit of a fiasco, honestly,B次元官网网址 said Shannon Todd Booth, the executive director of the society.

The Doug and Fran MacDonald Hospice Residence already had an upright piano, but when an email came in offering to donate a Yamaha baby grand, staff took it seriously.

The donor, who said her name was Janice Lawson, communicated with the hospice by email and said the instrument had belonged to her late husband. She wanted to see it go to a good home, and would like to give it to the hospice.

All she wanted was for the hospice to pay the moving costs, she said.

At first, Todd Booth said the hospice wasnB次元官网网址檛 even sure they could take the piano, as it might be too big for the living room area at the residence.

But they measured the space and decided it would fit, replacing the old upright. It would allow the hospice to provide music for their patients.

B次元官网网址淭hey sent pictures, they did the whole thing,B次元官网网址 said Todd Booth.

The piano was with a moving and storage company, the hospice was told. The supposed donor provided the email address of the moving firm.

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When hospice staff contacted the company to find out how much the moving fees would be, they found them a little high.

The firm gave an estimate of $860 for seven-day delivery, $1,150 for three-day delivery, and $1,550 for next-day delivery. The email from the movers also said they were only accepting payment via eTransfer or bank cash deposit B次元官网网址 a note said PayPal was for friends and family only.

That was when Todd Booth and hospice staff decided to try to get another estimate.

But when they tried to determine where the piano was, for pickup by another company, they couldnB次元官网网址檛. The original moving and storage company appeared to be based in Montreal.

Then a Google search of B次元官网网址淛anice LawsonB次元官网网址 and B次元官网网址減ianoB次元官网网址 turned up warnings that it was a scam.

Pianomart.com and other websites have warned that B次元官网网址淛anice LawsonB次元官网网址 is a name used by scammers, who email schools or charities that might be interested in acquiring a B次元官网网址渇reeB次元官网网址 piano. Pianomart lists several email addresses linked to people going by the B次元官网网址淛anice LawsonB次元官网网址 name.

The hospice was not the first place to be approached. If they had turned over the money, it would likely have vanished, with no piano ever appearing.

The moving firmB次元官网网址檚 website appears professional, but a B次元官网网址渃lients reviewsB次元官网网址 section contains a list of seven people effusively praising the moving company B次元官网网址 all seven of them are listed as B次元官网网址淐EO of Acme IndustriesB次元官网网址 and several of the photos of the B次元官网网址渃lientsB次元官网网址 appear to be taken from stock photo websites.

There is no section on the website listing staff members or executives. The office number on the site goes to a generic voicemail system. The firmB次元官网网址檚 alleged address is the location of a real Quebec-based moving firm by a different name.

The Langley Hospice Society would have entirely dodged the scam, except that they had already paid $500 to a legitimate moving firm to remove the old upright piano, in anticipation of their new donation.

The scam almost worked because it isnB次元官网网址檛 uncommon for the hospice, like other charities, to get offers of donations like this.

Looking back at the original emails, she can now see that there was something a bit off. ItB次元官网网址檚 made her somewhat suspicious.

B次元官网网址淭hatB次元官网网址檚 the worst part, that you look at things differently,B次元官网网址 she said.


Have a story tip? Email: matthew.claxton@langleyadvancetimes.com
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Matthew Claxton

About the Author: Matthew Claxton

Raised in Langley, as a journalist today I focus on local politics, crime and homelessness.
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