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Fewer late fines hurts GVPL budget

GVPL budgeted for an increase on late fees collected, but that hasnB次元官网网址檛 been the case.
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Devon Tatton

More and more items borrowed from the library are being returned on time.

With patrons of the Greater Victoria Public Libraries on the rise, the GVPL budgeted for an increase on late fees collected, but that hasnB次元官网网址檛 been the case.

Year to date the GVPL is down $66,000 in patrons generating late fees. It is about 13 per cent lower than what the GVPL budgeted for.

B次元官网网址淲eB次元官网网址檝e budgeted for a little more than weB次元官网网址檝e received,B次元官网网址 said Lynne Jordon, GVPL deputy CEO.

While the number of library users are up, the late fines havenB次元官网网址檛 risen due to the GVPL alert system. Patron can sign up for the service that will send a courtesy reminder of a looming due date.

B次元官网网址淭here are more people borrowing materials,B次元官网网址 said Lynne Jordon, GVPL deputy CEO. B次元官网网址淭he more reminders we send out, the more people can access the materials and thatB次元官网网址檚 good for everyone.B次元官网网址

Even though the library hasnB次元官网网址檛 seen the late fees grow along with the patrons, Jordon said itB次元官网网址檚 good to get items returned on time

Even though fewer people are being faced with new late fees, there are plenty of people in Greater Victoria who owe the GVPL money for past offenses.  As of Oct. 31, the GVPL calculated it was owed $170,126 for unpaid fines.

Sometimes the GVPL has to enlist the help of a collections agency to deal with unreturned items or long overdue fines.

B次元官网网址淚f a patron clears up their account before the account has been with the collection agency for 120 days, it will not affect credit reporting,B次元官网网址 Jordon said.

While adding the electronic notices has helped improve items being returned on time, the GVPL also offers the service of paying late fees online in hopes of increasing payments as well.

 





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