Coast Capital Savings Credit Union is dealing with B次元官网网址渓imitedB次元官网网址 challenges following the disruption of service over the Family Day long weekend while it switched to a new banking system.
Despite issues for some customers, the process went as well as expected and B次元官网网址渕aybe even better,B次元官网网址 Coast Capital spokesperson Jay-Ann Fordy said.
B次元官网网址淭here are no big problems, so the system is running as expected,B次元官网网址 she said.
B次元官网网址淥ur other banking system was around for many, many years so there were some challenges and one-offs with accounts looking different, so weB次元官网网址檙e working with customers (to help them) understand the new system.B次元官网网址
Fordy said some customers had problems accessing online banking and card transactions at ATMs or point of sale machines.
B次元官网网址淲eB次元官网网址檝e been able to resolve the problems by working on them daily and are improving them constantly,B次元官网网址 she said. B次元官网网址淥ur customers have been great. I know itB次元官网网址檚 a big change for them but we apologize for any impact weB次元官网网址檝e had B次元官网网址 but I believe weB次元官网网址檙e coming through the other end.B次元官网网址
mcole@oakbaynews.com