A new online platform from BC Transit will allow public transit goers to provide more feedback for the improvement of transit experience and services.

Through BC TransitB次元官网网址檚 Voice of the Rider platform, BC Transit riders or those living where BC Transit operates will be able to provide feedback on featured, ongoing, completed and upcoming projects from the provincial transit service. Those eligible and interested can register on the platform at engage.bctransit.com using a valid email address.

The Voice of the Rider is divided into two platforms; engagement projects and rider satisfaction/marketing surveys. Engagements projects provide information on all ongoing infrastructure projects in the form of maps, surveys and open forums, allowing visitors to follow a projectB次元官网网址檚 completion from start to finish and share input throughout, according to a BC Transit release.

Rider satisfaction/marketing surveys are five to 10-minute surveys intended to help BC Transit make more informed decisions on improving the overall transit experience for current and prospective riders.

B次元官网网址淏C Transit believes that in order to better understand riders and prospective riders, the organization needs to better connect with communities and ensure customer feedback is an even bigger factor in future business decisions,B次元官网网址� according to a release.

B次元官网网址淰oice of the Rider is an effort to drive community engagement on all projects and transit future planning, understand the satisfaction levels of our riders, and gather valuable recommendations and suggestions to improve the overall transit experience.B次元官网网址�

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