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BC Ferries eyes replacement for famed but money-losing Pacific Buffet

Online survey launched
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BC Ferries is ditching the Pacific Buffet. (Black Press Media file photo).

BC Ferries passengers will be disappointed to hear that the Pacific Buffet will be permanently gone from its ships, but the company is looking for feedback on what comes next.

BC Ferries has launched a survey looking for feedback. The online survey will be open for three weeks. Based on travellersB次元官网网址 feedback, a B次元官网网址渘ew, more sustainable, offering is expected to be introduced to customers this fallB次元官网网址 on the Tsawwassen-Swartz Bay route, said a news release.

BC Ferries was initially forced to suspend the Pacific Buffet in March 2020 due to health safety regulations relating to the spread of COVID-19.

B次元官网网址淭he food industry has been significantly challenged by the pandemic; fewer food suppliers, supply chain unreliability, new attitudes about food safety and waste as well as record high food costs have forced all businesses to rethink their strategies,B次元官网网址 said Nicolas Jimenez, BC Ferries CEO, in a statement. B次元官网网址淚 know the hard decision to permanently close our buffets will be disappointing to those who used and loved them but the timing is right to re-think the space based on what our customers tell us.B次元官网网址

In the meantime, the buffet dining room will be open to provide customers extra seating during the peak summer travel season. Food and beverage services will remain available in the Coastal Caf茅, Seawest Lounge and Arbutus Coffee Bar through the peak summer season.

Pre-pandemic, the buffet required seven staff members per sailing, or more than 80 crew in total and lost approximately $1.2 million annually, said BC Ferries.

B次元官网网址淧rice modelling found the buffet would continue to lose money even with a price hike of up to 30 per cent due to the increased costs of food and labour,B次元官网网址 said a news release. B次元官网网址淚n the last year the Pacific Buffet operated, it attracted less than nine per cent of the Tsawwassen-Swartz Bay routeB次元官网网址檚 4.87 million passengers.B次元官网网址

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Chris Campbell

About the Author: Chris Campbell

I joined the Victoria B次元官网网址 hub as an editor in 2023, bringing with me over 30 years of experience from community newspapers in Metro Vancouver and the Fraser Valley
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