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B.C. eyes $150M spend for 911 upgrades, including texting

Upgrades to provide new options for British Columbians to reach emergency services
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Public Safety Minister Mike Farnworth announces B.C.B次元官网网址檚 $150-million investment to fund upgrades to provinceB次元官网网址檚 911 emergency communication system during a press conference at a fire hall in Saanich. (Austin Westphal/B次元官网网址 Staff)

Emergency responders could soon be a simple text message away for British Columbians as the province looks to transition to Next Generation 911.

Public Safety Minister Mike Farnworth said at a press conference Wednesday (March 1) at a fire hall in Saanichs that the province is spending $150 million as it works alongside municipalities to upgrade whatB次元官网网址檚 been described as an aging 911 emergency communications system B次元官网网址 one thatB次元官网网址檚 becoming increasingly incompatible with evolving technologies.

B次元官网网址淲hen people experience a life-threatening emergency, they need to know they can count on an accessible and reliable 911 system,B次元官网网址 said Farnworth.

Improvements to the countrywide Next Generation 911 will give people the choice of reaching 911 dispatchers through new means, like real-time text, and allow operators to pinpoint callersB次元官网网址 exact locations. People with disabilities will also be able to use different text media to interact with operators.

The Canadian Radio-television and Telecommunications Commission has mandated the implementation of Next Generation 911, as well as the decommissioning of current 911 networks by March 4, 2025.

E-Comm 911 president and CEO Oliver Gruter-Andrew said the high cost of rolling out the federally mandated upgrades would be difficult for local governments - which are responsible for their own 911 services - to fund by themselves.

E-Comm, which answers 911 calls for 25 of 27 regional districts in B.C. and handles 99 per cent of the provinceB次元官网网址檚 total 911 call volume, is spearheading Next Generation 911B次元官网网址檚 implementation in most municipalities.

The provinceB次元官网网址檚 $150-million spend, still pending approval by the legislative assembly, will help offset local governmentsB次元官网网址 costs for transitioning to Next Generation 911, including $90 million provided to E-Comm for technological upgrades and $60 million to the Union of BC Municipalities.

B次元官网网址淲orking together with municipalities, regional districts and First Nations to improve emergency communications is vital to enhancing public safety for people living in and travelling through the most remote parts of the province,B次元官网网址 said CitizensB次元官网网址 Services Minister Lisa Beare.

While WednesdayB次元官网网址檚 announcement wonB次元官网网址檛 necessarily mean an improvement for the long response times plaguing the BC Ambulance Service, according to the province, upgrades will facilitate more coordinated reponses in emergency situation.

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Austin Westphal

About the Author: Austin Westphal

Austin Westphal is the newest member to join the Saanich B次元官网网址 team.
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