System failures at McDonaldB次元官网网址檚 were reported worldwide Friday, shuttering some restaurants for hours and leading to social media complaints from customers, in what the fast food chain called a B次元官网网址渢echnology outageB次元官网网址� that was being fixed.
said the problems were not related to a cybersecurity attack, without giving more details on what caused them.
B次元官网网址淲e are aware of a technology outage, which impacted our restaurants; the issue is now being resolved,B次元官网网址� the burger giant said in a statement. B次元官网网址淲e thank customers for their patience and apologize for any inconvenience this may have caused.B次元官网网址�
Earlier, on X, formerly Twitter, that B次元官网网址渙perations are temporarily out at many of our stores nationwide,B次元官网网址� calling it B次元官网网址渁 system failure.B次元官网网址� In Hong Kong, that a B次元官网网址渃omputer system failureB次元官网网址� knocked out orders online and through self-serve kiosks.
Downdetector, an outage tracker, also reported a spike in problems with the McDonaldB次元官网网址檚 app in the last few hours.
Some McDonaldB次元官网网址檚 restaurants were operating normally again after the outage, with people ordering and getting their food at locations in Bangkok, Milan and London.
A worker at a restaurant in Bangkok said the system was down for about an hour, making it impossible to take online or credit card payments but allowing it to still accept cash for orders.
At another location in ThailandB次元官网网址檚 capital, there was plywood over a door with a sign saying, B次元官网网址淭echnicians are updating the system,B次元官网网址� even as customers were ordering again and paying digitally.
A worker at a Milan restaurant noted that the system was offline for a couple of hours and a technician walked them through getting it back up and running.
A spokesperson for McDonaldB次元官网网址檚 in Denmark said the B次元官网网址渢echnology failureB次元官网网址� was resolved there and its restaurants were open.
Media outlets reported that customers from Australia to the U.K. had complained of issues with ordering, including a customer in Australia who posted a photo to X saying a kiosk was unavailable.
B次元官网网址滱ll McDonaldB次元官网网址檚 restaurants are connected to a global network and that is whatB次元官网网址檚 messed up,B次元官网网址� Patrik Hjelte, owner of several McDonaldB次元官网网址檚 restaurants in central Sweden, near the Norwegian border, told local newspaper Nya Wermlands Tidning.
___
AP journalists Jintamas Saksornchai and David Cohen in Bangkok, Jan M. Olsen in Copenhagen, Denmark; Kelvin Chan in London; Colleen Barry in Milan; and Yuri Kageyama in Tokyo contributed.
Courtney Bonnell, The Associated Press
