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Host Peter McCully welcomes Tara Fitzgerald, a director of Mental Health and Substance for Island Health.

Island Health has recently created a new program to help those looking for help via telephone.

B次元官网网址淲e launched this line to act as a front door to all harm reduction and mental health substance use services across the region,B次元官网网址� said Fitzgerald. B次元官网网址淭he line is answered by real humans at the other end of the call. So those call-takers who are answering the line help people navigate what services may be right for them and how to connect with these services.B次元官网网址�

The new service is an information line, not to be confused with a crisis line. Those in crisis should call the Vancouver Island Crisis Line. The new service offers information and navigation support, and if someone in crisis does call, the call takers will refer them directly to the crisis line.

Fitzgerald explained what type of information was available via the service.

B次元官网网址淧eople are able to access community specific information about harm reduction services, overdose prevention, addiction medicine, which could include opioid agonist therapy, prescribed safer supply or other medication options withdrawal management, treatment and recovery services,B次元官网网址� said Fitzgerald. B次元官网网址淪o, the call-takers can answer a broad range of questions to provide information to people who are calling the line. importantly, the call-takers are also able to refer directly to local mental health and substance use offices for people who are seeking clinical services and supports.B次元官网网址�

The new programB次元官网网址檚 number is 1-888-885-8824.

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