BԪַ

Skip to content

Worker absenteeism BԪַ not trucker vaccine mandates BԪַ impacting store shelves: grocer

Labour shortage caused by quarantined workers has impacted the entire supply chain
27943198_web1_2022012508014-61eff58fe8e9c923577e3d05jpeg
A Metro store is seen on April 15, 2019 in Ste-Therese, Que., north of Montreal. THE CANADIAN PRESS/Ryan Remiorz

Vaccine mandates for truckers have raised transportation costs BԪַ but havenBԪַt impacted the shipment of goods to stores, the head of one of CanadaBԪַs largest grocery chains says.

Instead, Metro president and CEO Eric La Flèche said Tuesday the biggest impact on CanadaBԪַs food industry supply chain has been worker absenteeism due to COVID-19 protocols.

The labour shortage caused by quarantined workers has impacted the entire supply chain BԪַ including retail stores, distribution centres and suppliers as well as transportation BԪַ driving sporadic outages of certain products, he said.

BԪַThe domino effect clearly has had an impact over the last month on supply chain,BԪַ La Flèche said.

Yet while there might be less depth and variety to MetroBԪַs product assortment than usual, La Flèche said BԪַthereBԪַs still food on store shelves.BԪַ

BԪַThereBԪַs certainly less variety than there should be and weBԪַre not as full as weBԪַd like to be,BԪַ he said. BԪַBut weBԪַre not missing food out there.BԪַ

Meanwhile, the worst of the product delays and shortages might have passed, La Flèche said.

BԪַMore and more people that were infected are back at work, both at our suppliers and in our own operations,BԪַ he said. BԪַItBԪַs improving every day. Every week, weBԪַre getting better.BԪַ

Still, inflation is expected to persist, especially in transportation.

BԪַCosts are up,BԪַ La Flèche said. BԪַItBԪַs higher inflation than normal in our business. WeBԪַre getting cost increases from our suppliers and we are managing our prices at retail as best we can.BԪַ

He said shipping costs have faced BԪַsignificant inflationBԪַ over the past year, with an added jump earlier this month when Canada and the U.S. ushered in vaccine mandates at the border that have caused trucker shortages.

BԪַWe felt an immediate increase in the transportation costs for that,BԪַ La Flèche said. BԪַBut I canBԪַt say that we have huge shipping issues affecting delivery of goods to our stores.BԪַ

He added: BԪַOverall, I think on the trucking side we are well serviced.BԪַ

Diane Brisebois, Retail Council of Canada president and CEO, said the supply chain is being impacted by multiple factors from labour shortages to weather events like flooding and wildfires.

BԪַI wish I could simply say itBԪַs because there arenBԪַt enough truckers, but itBԪַs much more complex than that,BԪַ she said.

BԪַIn most cases weBԪַre seeing a delay of goods, not a shortage. The shelves will get restocked, eventually.BԪַ

The comments came as Metro raised its quarterly dividend by 10 per cent to 27.5 cents per share and reported its first-quarter profit and sales climbed compared with a year ago.

The Montreal-based grocery and drugstore retailer said Tuesday it earned $207.7 million or 85 cents per diluted shared for the 12-week period ended Dec. 18, up from a profit of $191.2 million or 76 cents per share in the same quarter a year earlier.

On an adjusted basis, Metro said it earned 88 cents per diluted share, up from an adjusted profit of 79 cents per diluted share a year ago.

Sales in the quarter totalled $4.32 billion, up from $4.28 billion in the same quarter last year. The increase came as food same-store sales fell 1.4 per cent compared with a year ago, while pharmacy same-store sales rose 7.7 per cent.

Metro said it expects sales to remain stable in its second quarter, but cautioned that there continues to be uncertainty.

In the short term, however, food sales are expected to remain relatively stable as restaurant closures and work-from-home advisories persist, Metro said.

On the pharmacy side, the company said sales are expected to climb compared with the prior year due to the launch of the COVID-19 rapid test distribution in its network coupled with less restrictive government measures.

Metro said it was BԪַunfavourably impactedBԪַ last year by a six-week ban on the sale of non-essential goods in Quebec.

In light of the Omicron wave, Metro offered frontline store and distribution centre employees gift cards last week. Full-time workers will receive a $300 gift card while employees who work 15 hours a week or more will receive $150. Those that work fewer than 15 hours a week will receive $75.

The company operates under several banners including grocers Metro, Metro Plus, Super C and Food Basics, and drugstores under the Jean Coutu, Brunet, Metro Pharmacy and Drug Basics banners.

BԪַBrett Bundale, The Canadian Press





(or

BԪַ

) document.head.appendChild(flippScript); window.flippxp = window.flippxp || {run: []}; window.flippxp.run.push(function() { window.flippxp.registerSlot("#flipp-ux-slot-ssdaw212", "Black Press Media Standard", 1281409, [312035]); }); }