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Toronto-based beauty brand closes doors citing BԪַcriminal activityBԪַ

Deciem founder abruptly shutters stores until further notice
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A women reacts outside the beauty supply store Deciem as it has closed all locations unexpectedly in Toronto on Tuesday, October 9, 2018. THE CANADIAN PRESS/Nathan Denette

A Toronto-based beauty brand that has become a cult hit and garnered attention from the likes of Kim Kardashian West is abruptly closing all of its stores.

Brandon Truaxe, the founder of Deciem, said in an Instagram video he posted over the weekend that he is shutting down operations until further notice.

Truaxe did not give a clear reason for the closure of the stores, which are often emblazoned with BԪַthe Abnormal Beauty CompanyBԪַ slogan, but alludes to criminal charges in the video.

BԪַPlease take me seriously,BԪַ he said. BԪַAlmost everyone at Deciem has been involved in a major criminal activity, which includes financial crimes and much other. You have no idea what a soldier I have been for 13 years.BԪַ

A post shared by (@deciem) on

Truaxe listed his location for the post as the White House and named and tagged dozens of high-profile brands and people, including George Clooney, Brad Pitt, RBC, U.S. President Donald Trump and recent Deciem investor Estee Lauder Companies Inc. in the missive.

In a statement made to The Canadian Press, Estee Lauder distanced itself from the matter by calling it a BԪַminorityBԪַ investor in the brand, and noting BԪַwe do not control the companyBԪַs operations, social media or personnel decisions.BԪַ

TruaxeBԪַs mysterious post comes years after he founded Deciem in 2013 and shot to fame with droves of loyal fans, including Kim Kardashian West, who once raved about the brandBԪַs The Ordinary Granactive Retinoid Two per cent Emulsion Serum.

Deciem sold its products, which include the popular The Ordinary line, online, in various department stores and at about 30 stores it opened in Canada, the U.S., the U.K., Mexico, South Korea and the Netherlands.

On Tuesday, DeciemBԪַs website noted almost all of them were closed and the phone went unanswered when The Canadian Press tried to reach managers at several locations.

Deciem spokespeople did not respond to requests for comment.

Square One, a mall west of Toronto where Deciem was a tenant, said it did not receive advance notice of the decision to shutter the stores.

BԪַSquare One was made aware of the closure at the same time it was made public,BԪַ a spokesman said in an email, noting that it would not comment on BԪַbusiness decisions of any of our tenants.

TruaxeBԪַs Instagram post announcing the store closure was not the first time he caught attention for his social media missives. In January, he posted about an attempted hack on DeciemBԪַs Instagram page, saying BԪַThis could be a past employee, someone who doesnBԪַt like us, a competitor, we donBԪַt really know but weBԪַre going to find out.BԪַ

Days later he was telling his followers that he was dropping his chief executive officer title in favour of BԪַworker.BԪַ

BԪַResponsible people donBԪַt need CEOs and our team has been really responsible,BԪַ he said. BԪַIBԪַve never liked any of my bosses in my life, so I donBԪַt want to be a boss; I want to be a friend. I want people to be my friend and not my employee.BԪַ

In February, he posted a handful of videos of garbage piles with captions promising to eliminate plastic shopping bags, droppers and foundation bottles. ItBԪַs unclear if he ever made good on the promise.

A remark from Truaxe to a social media follower in February angered some of the brandBԪַs fans enough for them to begin posting images of burning Deciem products.

Truaxe then ousted his co-CEO Nicola Kilner and the brandBԪַs chief financial officer Stephen Kaplan stepped down.

Tara Deschamps, The Canadian Press

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