A new Nanaimo restaurant has some reliable robotic help coming and going from its kitchen.

Bella the robot is a customer-pleaser at Driftwood Restaurant, a Chinese buffet that opened this past summer at Nanaimo North Town Centre.

B次元官网网址淪heB次元官网网址檚 a really popular star now and a very important member in my takeout team,B次元官网网址� said Clair Zhang, restaurant owner. B次元官网网址淪heB次元官网网址檚 really helpful.B次元官网网址�

Zhang said a businessman who sells the delivery robots dined at her other Nanaimo restaurant, Simonholt, and dropped off a flyer.

B次元官网网址淚B次元官网网址檇 seen it on YouTube somewhere, but I hadnB次元官网网址檛 seen it locally,B次元官网网址� Zhang said.

She thought the robot might be something she wanted for Driftwood, which at the time, hadnB次元官网网址檛 yet opened, so she tested out the BellaBot at Simonholt for a month. It met her expectations and is now B次元官网网址榚mployedB次元官网网址� at Driftwood, where it transports takeout orders from the kitchen to the front door.

B次元官网网址淚tB次元官网网址檚 a big restaurant, so itB次元官网网址檚 a long distance from the front entrance to the kitchen,B次元官网网址� Zhang said. B次元官网网址淥ur hosts can save a lot of time coming and going so they have enough time to greet people and say goodbye to people.B次元官网网址�

Zhang said she knew the robot would be good for marketing, but said it would be boring if it didnB次元官网网址檛 contribute, too, so it was important to her that the robot be able to help in some way.

B次元官网网址淣obody feels scared that Bella can take the place of them. SheB次元官网网址檚 a really good helper but she cannot do everything a human being can do like take payment, talk to the customer, that kind of thing. So staff do their job but Bella can help them,B次元官网网址� Zhang said.

She said there have been a lot of B次元官网网址渇riendly momentsB次元官网网址� when customers have seen the robot for the first time or have been surprised by it.

B次元官网网址淚tB次元官网网址檚 a lot of fun for our customers,B次元官网网址� Zhang said.

READ ALSO:

editor@nanaimobulletin.com
Like us on and follow us on