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Plummeting business tourism costing cities hundreds of millions in lost revenues

Vancouver has 84 business bookings cancelled through December amid border shutdowns and bans on gatherings
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A man walks through a near deserted Convention Centre in Montreal on Thursday, March 19, 2020. The cancellation of business conferences and conventions across the country is costing cities hundreds of millions of dollars in lost revenues as the COVID-19 pandemic craters the broader tourism industry. THE CANADIAN PRESS/Paul Chiasson

The cancellation of business conferences and conventions across the country is costing cities hundreds of millions of dollars in lost revenue as the COVID-19 pandemic devastates the tourism industry.

Tourism Toronto says the city will be down 120,000 business visitors from April through June as major events such as the Collision tech conference are cancelled or postponed, depriving the metropolis of an estimated $250 million in spending.

B次元官网网址淩ight now we have hotels in the single-digit occupancy range, borders closed and stay-home orders so visitor spending is effectively shut down,B次元官网网址 said Andrew Weir, the marketing organizationB次元官网网址檚 vice-president of destination development.

B次元官网网址淭his is a complete halt to the tourism economy,B次元官网网址 he said, with B次元官网网址渁ll major meetingsB次元官网网址 now nixed.

With virtually no leisure travel, the suspension of all in-person business gatherings is taking a multimillion-dollar bite out of an already suffering sector.

Last week barely 5,000 passengers arrived at Canadian airports from the U.S., down 99 per cent from a year earlier, according to the Canada Border Services Agency.

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Hotel occupancy rates sit below 10 per cent on average, prompting more than 4,100 closures and 250,000 layoffs across the country B次元官网网址 83 per cent of the industry workforce B次元官网网址 the Hotel Association of Canada said.

B次元官网网址淭heyB次元官网网址檙e the people that open doors and clean rooms and do all the things that are so essential to making that stay memorable and enjoyable, so itB次元官网网址檚 very difficult to see so many people affected like this,B次元官网网址 Weir said.

Tourism Montreal says at least 70,000 hotel bookings and $55 million in sales will evaporate in the second quarter after more than 120 business events B次元官网网址 including the National Hockey League draft B次元官网网址 were pushed back or called off.

Yves Lalumiere, the marketing organizationB次元官网网址檚 CEO, said events with just a couple of thousand attendees can boost the local economy, particularly in the low season, making their absence B次元官网网址渉urtB次元官网网址 all the more.

Many events have been postponed until 2023 or 2024, such as the 10,000-attendee International Society for Heart and Lung Transplantation, initially scheduled April. Others such as the International Economic Forum of the AmericasB次元官网网址 Montreal conference, originally slated for June, are now on the calendar for December.

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Vancouver is facing a similar crisis, with 84 business bookings cancelled through December amid ongoing border shutdowns and bans on group gatherings, according to its tourism association.

The ripple effect reaches beyond the hospitality sector to hit small businesses.

B次元官网网址淥bviously, hotels and restaurants are affected to their very core,B次元官网网址 Weir said. B次元官网网址淏ut the reality is when meetings and conventions donB次元官网网址檛 happen, that affects audio-visual companies, it affects transportation companies, it affects staging companies and the entertainers, the musical acts and professional M.C.s that are hired to host these events.B次元官网网址

About one-quarter of the $10 billion in economic activity generated annually by tourism occurs in the second quarter, with B次元官网网址渘early all of itB次元官网网址 now lost, he said.

Weir worries that while pent-up demand among locals for restaurants, attractions and nightlife will help fuel a recovery once restrictions start to lift, a wariness of travel has set in among would-be tourists that could be hard to shake in 2020.

B次元官网网址淲eB次元官网网址檝e all been in our house for weeks upon weeks, and what will soon be several months,B次元官网网址 he said, B次元官网网址渂ut the pace of getting comfortable with moving and flying again just isnB次元官网网址檛 known right now.B次元官网网址

B次元官网网址擶ith files from Julien Arsenault

Christopher Reynolds, The Canadian Press


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