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FRESH IDEA: Victoria tech firm beneficiary of streamlined government system

Software developer FreshWorks awarded $1.5-million contract using new bid program
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Minister of CitizensBԪַ Services Jinny Sims announces local tech company FreshWorks has been awarded a $1.5 million contract to modernize government databases as CEO and founder Sam Mod looks on. Kristyn Anthony/VICTORIA NEWS

A local tech company is the first to be awarded a contract with the B.C. government using a new process that makes it both easier and more efficient to do business with the government.

FreshWorks Studio Inc. BԪַ the brainchild of co-founder and CEO Sam Mod and his business partner Rohit Boolchandani BԪַ was awarded a $1.5-million contract using Sprint With Us, a two-month-old program designed by B.C. tech firms to modernize the governmentBԪַs procurement system.

BԪַProcurement is about spending peopleBԪַs money and I think if weBԪַre spending peopleBԪַs money, it should be benefiting the people of British Columbia,BԪַ said Minister of CitizensBԪַ Services Jinny Sims.

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The new process helps to support small and fast-growing businesses, she explained, by BԪַlevelling the playing field.BԪַ Previously, companies of all sizes were using the same system, causing significant delays.

BԪַThe magic of it for me is that the government can act on anything in 17 days,BԪַ Sims said, pointing to the new time frame in which the system has yielded results.

Sam Mod, founder and CEO of FreshWorks. Kristyn Anthony/VICTORIA NEWS

B.C.BԪַs procurement system allows for the province to purchase goods and services through B.C. Bid.

Procurement is a BԪַvery convoluted affair,BԪַ Sims admitted, calling B.C. Bid BԪַa nightmareBԪַ to navigate. The new system is entirely digital, BԪַfar more agileBԪַ and reduces the cost for businesses submitting a contract proposal from $25,000 in some cases, to $2,000.

BԪַWe knew the big companies that we were up against,BԪַ said Mod, a UVic graduate who came to Canada from India to study for an MBA. BԪַAnd the fact that we were able to win this contract makes us believe even more in our skills, and our abilities to do more of that in the future and work more with the government.BԪַ

FreshWorks, specializing in website and app development, began as a team of three in 2016 and has grown to employ 49 people with current job postings for 12 more in its offices in Victoria, Vancouver and Seattle.

This contract BԪַ to manage the database for the Ministry of Energy and Mines BԪַ will allow FreshWorks to continue to grow in Victoria, attracting talent from across the country, Mod said.

BԪַWith the government playing this kind of a role, that can go a long way to us being the new epicentre for the new technologies,BԪַ Sims said.

kristyn.anthony@vicnews.com





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