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Flight delays at Canadian airlines far outstrip U.S. peers

Half of Air Canada flights, 64% of WestJetB次元官网网址檚 arrived late between June 19 and July 16

CanadaB次元官网网址檚 two biggest airlines saw a far higher proportion of their flights delayed this summer than many of their American peers, according to figures from an aviation data firm.

Overall, only half of Air CanadaB次元官网网址檚 31,168 flights were on time between June 19 and July 16, statistics provided by Cirium reveal.

In comparison, 64 per cent of WestJetB次元官网网址檚 14,998 flights touched down late.

Flights are considered on time if they reach the airport within 15 minutes of their scheduled arrival time.

The numbers contrast with on-time performances that range between 68 per cent and 83 per cent for the five biggest airlines in the United States. Alaska Airlines, which ranked first, operated a similar number of flights to Air Canada in the four-week period at 32,193.

The stats also point to a recent drop in punctuality as flights ramp up, with Air Canada notching a 70 per cent on-time performance in May and 53 per cent in June. WestJet scored 67 per cent last month.

Several reasons underlie the ongoing tarmac tardiness, which falls well below the general industry goal of 80 per cent on-time flights.

To meet soaring summer demand B次元官网网址 Air Canada now transports 140,000 passengers a day B次元官网网址 airlines are running their planes too frequently, said John Gradek, a lecturer at McGill UniversityB次元官网网址檚 aviation management program. The practice can result in hitches that hold up travellers across the country.

B次元官网网址淭he existing airplanes are working harder,B次元官网网址 he said. That leaves less time for maintenance between flights and overnight.

B次元官网网址淚f you donB次元官网网址檛 give the mechanics enough time to fix the snags on a regular turn, those snags will catch up to you. And then you now have an unserviceable airplane that cannot be dispatched.B次元官网网址

Half of Air CanadaB次元官网网址檚 18 A330 wide-bodies and most of its 76 Airbus A319, A320 and A321 narrow-bodies B次元官网网址 more than 40 per cent of its fleet B次元官网网址 are well over two decades old.

B次元官网网址淭hese airplanes are long in the tooth need a lot of maintenance, need a lot of TLC to fly reliably,B次元官网网址 Gradek said.

Crew shortages can also play a role in peak season. ItB次元官网网址檚 harder to find a spare pilot or flight attendant when each aircraft is flying more B次元官网网址 or when delays pile up, exceeding the B次元官网网址渄uty timesB次元官网网址 that employees are allowed to work within a given period.

Air Canada acknowledged the strain on its network amid the throes of peak travel season.

B次元官网网址淎s with any system, when it is operating at full capacity it may slow processes down and take longer to recover when issues arise. That said, many of the delays were relatively short,B次元官网网址 spokeswoman Angela Mah said in an email.

The figures show that about 93 per cent of Air Canada trips, and 98 per cent of WestJet trips, hit the gate less than two hours late, a far better performance than last summer.

Some weekends in June and July of 2022 saw Air Canada top the global chart for delays, repeatedly hitting two-thirds and far outpacing other carriers as complaints of hours-long hold-ups or cancellations littered social media. TorontoB次元官网网址檚 Pearson airport also ranked as the delay capital of the world on multiple occasions.

This summer, thunderstorms have caused their share of problems, Air Canada noted. Of the 40 days between June 1 and July 10, 31 saw B次元官网网址渨eather-related disruptionB次元官网网址 versus 20 days in the same period in 2019, the Montreal-based company said.

B次元官网网址淥ur Montreal global hub experienced numerous thunderstorms in recent weeks, including multiple red alerts B次元官网网址 necessitating halts to operations due to lightning B次元官网网址 which have led to delays. Similar situations have occurred frequently in the eastern part of North America, where we have a significant volume of flights,B次元官网网址 Mah said.

She also pointed to the dearth of air traffic controllers B次元官网网址 in Canada and the U.S. B次元官网网址 that means planes are often left waiting to land.

That time circling above the runway can also tack on hours to flight crewsB次元官网网址 shifts each week, pushing them closer to their 28-day cap and leaving less leeway for them to plug labour gaps by monthB次元官网网址檚 end.

B次元官网网址淔ollowing these events, Air CanadaB次元官网网址檚 focus is to get aircraft and crew back on track and get our customers on their way as soon as possible,B次元官网网址 Mah said.

Nonetheless, airlines have fewer outside factors to blame than during the post-pandemic travel tumult of 2022.

While an aviation labour shortage last summer meant fewer security screeners, border officers and baggage and ground handlers, those areas are now largely back to pre-pandemic levels, according to the companies and agencies behind them.

At TorontoB次元官网网址檚 Pearson airport, 91 per cent of passengers cleared security within nine minutes in the first week of July B次元官网网址 a far cry from the snaking lines and bulging terminals of the year before B次元官网网址 CanadaB次元官网网址檚 transport security agency says.

The average wait time for passengers at customs was seven minutes, according to Pearson. And baggage wait times are down by more than a fifth B次元官网网址 though luggage is typically the airlineB次元官网网址檚 responsibility, often contracted out to third parties.

Meanwhile, just one flight with passengers on board was held B次元官网网址 for nine minutes B次元官网网址 between July 3 and 10. B次元官网网址淭his situation represents a marked improvement over last summer when holding passengers at the gate was a regular practice due to overcrowding in the customs hall,B次元官网网址 Pearson said in a release last week.

As of May, Air Canada made up 47 per cent of the domestic air travel market and WestJet served 28 per cent, amounting to three-quarters of the total, according to Cirium.

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