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Bright future for Canadian Toys BԪַRBԪַ Us stores, president says during B.C. visit

Americans are coming north to shop since the U.S. chain went under
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Melanie Teed-Murch, President of Toys BԪַRBԪַ Us and Babies BԪַRBԪַ Us Canada, says some Americans have been crossing into Canada to shop since the U.S. parent chain shut down. Dan Ferguson Langley Times

BԪַBusiness is good,BԪַ said Melanie Teed-Murch, president of Toys BԪַRBԪַ Us and Babies BԪַRBԪַ Us Canada.

She was being interviewed in the Langley Toys BԪַRBԪַ Us store, a few weeks after a deal was completed to keep the Canadian chain of toy stores in business despite the shutdown of the U.S. parent company of the same name.

BԪַThey (Toys BԪַRBԪַ Us in the U.S) closed their door on June 29 and it is no more,BԪַ she said.

Since then, Teed-Murch said, some former shoppers of the American stores have been coming north.

BԪַWe have lots of U.S. customers writing to us and crossing borders (to shop).BԪַ

On June 1, Toys BԪַRBԪַ Us (Canada) Ltd. closed a deal with Fairfax Financial Holdings Ltd. to buy the chain, which operates over 80 stores and employs more than 4,000 people.

BԪַWeBԪַre Canadian owned and operated,BԪַ Teed-Murch said.

BԪַWeBԪַre here to play and weBԪַre here to stay.BԪַ

Among Canadian customers, there has been some confusion about the fate of the two chains, Teed-Murch said, stressing the Canadian stores are doing well.

BԪַThe financial situation is bright,BԪַ she said.

BԪַ(The fact that) weBԪַll be reinvesting in our stores is what Canadian customers need to know.BԪַ

The Langley store happens to be the first new-concept store opened by Toys BԪַRBԪַ Us Canada, a BԪַcustomer centricBԪַlayout that will be applied to 40 other stores in coming weeks, Teed-Murch said.

The format includes dedicated play areas, interactive stations for kids and mobile pay, part of an BԪַomnichannel strategyBԪַ to connect to customers wherever, whenever and however they want through the chainBԪַs online webstore, mobile and store shopping experience.

BԪַItBԪַs onwards and upwards,BԪַ Teed-Murch says.

In announcing the deal with Fairfax Financial, the Canadian chain said it remained committed to its philanthropic initiatives, such as the Starlight Dashes across Canada where seriously ill children from the Starlight ChildrenBԪַs Foundation get three minutes to race around the store and fill their carts with toys.

When Toys BԪַRBԪַ Us in the States announced it was looking to sell off its Canadian subsidiary as part of its bankruptcy proceeding, Toys BԪַRBԪַ Us Canada issued a statement that its business was managed in Canada, operated autonomously from the U.S. operations, and had a BԪַstrong cash and liquidity position.BԪַ

All customer programs like Baby Registry, BԪַRBԪַClub loyalty and wish list continued to operate.

Gift cards purchased in Canada can be redeemed anytime online and in any store location across the country.



dan.ferguson@langleytimes.com

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Dan Ferguson

About the Author: Dan Ferguson

Best recognized for my resemblance to St. Nick, IBԪַm the guy youBԪַll often see out at community events and happenings around town.
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