A controversial ad for Peloton InteractiveBԪַs expensive stationary bike is unlikely to dampen the companyBԪַs holiday sales, and may actually boost them thanks to increased publicity, experts say.
BԪַI would actually say itBԪַs going to have a positive affect on the companyBԪַs line,BԪַ said David Soberman, a professor of marketing at the University of TorontoBԪַs Rotman School of Management, speaking of PelotonBԪַs Christmas ad.
The New York-city based company best known for its stationary bike offers a BԪַbasics packageBԪַ which costs $2,950 for the bike, warranty, delivery and set up, according to its website. Shoes, accessories and a monthly membership that offers live classes via a video feed cost extra.
The advertisement, which was released in November but went viral on social media this month, depicts a husband giving his wife a Peloton bike for Christmas. She proceeds to record her exercise journey over the course of a year BԪַ first hesitantly joining a live class through the screen on her bike and eventually starting to cycle consistently. At the end, the couple sit on a couch watching a video the wife made of her journey, which concludes: BԪַA year ago, I didnBԪַt realize how much this would change me. Thank you.BԪַ
Critics slammed the ad as sexist, claiming the husbandBԪַs gift of an exercise machine insinuates that his wife is out of shape.
The video received about 20,000 downvotes and 16,000 thumbs up on PelotonBԪַs YouTube channel. Comments under the video were turned off. The company did not immediately respond to a request for comment.
READ MORE:
Soberman said itBԪַs not a bad ad, though it fails to show the true value of the product by not demonstrating clearly what difference it made in the womanBԪַs life over the course of the year.
But it doesnBԪַt strike Soberman as offensive.
BԪַI think one of the things that actually occurs in social media is that you can get a reaction from people who are not necessarily in your target market,BԪַ he said, arguing PelotonBԪַs target demographic BԪַ intense exercise buffs BԪַ wonBԪַt find the spot problematic, but will like it.
This group will recognize fitness isnBԪַt just about appearance and weight, he said, but can be measured on many other seemingly invisible metrics, like endurance. They wonBԪַt be dismayed by an ad in which a thin woman receives a piece of exercise equipment and appears visibly unchanged after a year.
A truly offensive ad, he said, would upset even those within a companyBԪַs target demographic.
He recalls widespread outrage to a Nivea ad with the phrase: BԪַWhite is purity.BԪַ The company apologized and pulled the ad.
The negative response to PelotonBԪַs ad seems to be overblown, said Alan Middleton, a marketing professor at York UniversityBԪַs Schulich School of Business in Toronto.
Some of the backlash centres on the gender roles, with the men bestowing the bike to his wife, he said.
But women appear to compose the companyBԪַs target demographic, Middleton noted, citing the companyBԪַs other ads and websites that predominantly feature female consumers. So in the context of a holiday advertisement that centres on a gift exchange, it made sense for the woman to receive the present, he said.
BԪַWeBԪַre trying to incite men to give a gift to their wives or girlfriends,BԪַ he said.
READ MORE:
ThereBԪַs a low level of risk that the backlash will hurt the company, said Middleton. BrandsBԪַ reputations can be damaged by negative publicity, he said, but in this case, itBԪַs likely not a big enough issue.
It could help the company, Middleton added, by generating buzz in the daily news grind and on social media.
BԪַIt will put Peloton into peopleBԪַs minds more,BԪַ he said, adding he can think of a few people in his life who might ask their loved ones if theyBԪַve seen the ad, while mentioning they wouldnBԪַt mind that gift this year.
The Canadian Press
Like us on and follow us on